Support

Email support@auronsan555.win. We usually reply within 2 business days. Please include your phone model, Android version and the website involved.

Where are my downloads?

In your phone's Download/AuronDM folder. They also appear in your gallery and file manager apps.

Why is there no download button on some sites?

Some sites don't allow downloads under their terms (for example YouTube), and DRM-protected or live streams can't be saved. Some videos only appear after you press play.

A download failed with "Access denied" or "link expired"

Many sites use download links that expire. Open the page again, play the video, and start the download again.

How do I cancel Pro?

Open Google Play › your profile › Payments & subscriptions › Subscriptions › AuronDM › Cancel. You can also tap Manage subscription in the app menu.

I paid but Pro isn't active

Make sure you're signed in to the same Google account in Play, then reopen the app. It checks your subscription every time it opens. If it still isn't active, email us with your Google Play order number (GPA.xxxx).

Copyright complaints

See our Terms of Use.